Troubleshooting · Export problems

What to check when audio export fails on iPhone

Check export access and finish saving the file to its destination.

Quick answer

Check that export is available and the local track plays, then try one file. In the system share sheet, choose a destination and finish saving before checking the file.

Step by step

3 steps
  1. Check export access and the track

    Play the saved track, then choose “Share/Export”. Follow any access prompt in the app. If playback fails, check whether the local file is missing first.

    Find songs, playlists, and recordings in the Library
    Find songs, playlists, and recordings in the Library
  2. Export one short track

    If a batch fails, try one track and check free storage. Address the error message before trying again.

  3. Finish saving in Files

    Choose “Save to Files”, select a location, and save. If cloud storage is unavailable, try “On My iPhone”, then open the exported file and listen.

Common questions

Is the file backed up when the share sheet appears?

Not yet. Complete the save and check that the destination contains a playable file.

Why is the export action unavailable?

A missing local file can make it unavailable. Try playback and check the track’s source and saved status.

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iPhone · iOS 16 or later