Troubleshooting · Missing song matches

What to do when song identification finds no result

Check the audio and connection, or name the track yourself.

Quick answer

Listen to confirm clear music, check your connection, and identify that segment again. Original music, short clips, and altered speeds may have no match; you can still name and save them.

Step by step

3 steps
  1. Check the music in the segment

    Listen for a very short excerpt, overlapping speech, or several songs in one segment. Adjust the cuts if needed.

    Split, identify, and save audio on the recording page
    Split, identify, and save audio on the recording page
  2. Retry this track while online

    Choose “Recognize Again” from the segment menu. For a saved track, find it under “Details and Source”.

  3. Enter the details yourself

    If there is still no match, add the title, artist, or topic you know and save it. Avoid overwriting correct custom details with unnecessary identification attempts.

    Select the tracks you want to keep and save them
    Select the tracks you want to keep and save them

Common questions

Does a missing match prevent playback?

No. Playback depends on the audio file; identification adds matching information.

Does canceling batch identification undo completed results?

No. It stops the remaining work and keeps results already completed.

RECORD · IDENTIFY · LISTEN OFFLINE

Keep the songs you replay.
Stop paying for them every month.

Download free on the App Store

iPhone · iOS 16 or later