Quick answer
Confirm that the file is downloaded and plays in Files. Check that it is audio rather than a ZIP, video, or platform cache, then try one known working MP3 or M4A file.
Step by step
4 stepsOpen the file in Files
Download cloud files and extract ZIP archives first. If preview also fails, obtain a complete copy from the original source.
Choose a real audio file
Import an actual MP3, M4A, or another supported audio file. Renaming a webpage or platform cache does not convert it to audio.
Find songs, playlists, and recordings in the Library Try one file and read the result
Import a known working file. If only one fails, check its encoding or completeness. If every file fails, check available storage and file access.
Check for skipped duplicates
The import result separates successful, duplicate, and failed items. Search the Library before importing the same batch again.
Common questions
Why is a file unavailable in the picker?
Check that it is downloaded, is genuine audio, and has a type the system recognizes. Try previewing it in Files first.
Does playback in another app guarantee import compatibility?
No. Apps support different encodings. Keep the original and try a converted MP3 or M4A copy.